The Business and Industry Institute

MANAGEMENT & LEADERSHIP TRAINING

Executive education is an innovative function of the Business and Industry Institute. Our programs feature professional development training that helps employees advance in their careers. It’s a great way for you and your staff to harness the resources of your company for the benefit of your bottom line.

Our philosophy is that better training creates better managers – and employees.

*Areas of study include:*
Sensitivity/Cultural Diversity Customer Service Conducting Effective Meetings Parliamentary Procedures Time Management	Team Building Conflict Management Employee Evaluations Conducting Quality Interviews Dynamics of Leadership First-Time Supervisor	Orientation of New Employees Front Line Leadership Dealing with Difficult Employees How to Earn a Promotion with Your Company	Stress Management Coping with Shift Work Work Ethics for New Employees Employee Loyalty and Reward Employee Potential Profiling (Assessment)

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THE NEWARK CAMPUS
BUSINESS AND INDUSTRY INSTITUTE
1179 University Drive   Newark, Ohio 43055    740.366.9243     FAX 740.366.9242